Bijali Games' Terms & Conditions — All in plain English, simple language

Bijali games (operated by bijali games Online Services) is an online gaming and betting platform. By using this platform, users agree to abide by these terms and conditions. The terms below form a legally binding agreement between bijali games and its members.

• You must be at least 18 years old to use the bijali games platform.
• Using this platform for any unlawful activity is strictly prohibited.
• Each member may hold only one account.
• Bijali games reserves the right to update these terms and conditions at any time.
• Members will be notified by email or notification whenever the terms are updated.

Any form of fraud or dishonest activity is strictly prohibited at bijali games. If suspicious behavior is detected, the account may be temporarily suspended pending a thorough investigation.

Opening an account at bijali games is simple, but providing accurate information is mandatory. Incorrect details may cause issues with payments down the line.

Information Required for Registration

• Full legal name (as it appears on your National ID)
• Active mobile number (bKash or Nagad number)
• Correct date of birth (for age verification)
• An active email address

Identity Verification (KYC)

For withdrawals above a certain threshold, or upon request by our team, you may need to submit a copy of your National ID, birth certificate, or passport. Completing the KYC process on bijali games increases your withdrawal limit.

The payment process at bijali games is fully transparent. There are no hidden charges — from deposit to withdrawal.

Accepted Payment Methods

• BKash (Personal & Merchant)
• Nagad Mobile Banking
• Rocket (Dutch Bangla Bank)
• Net Banking (Selected Banks)

Once a withdrawal request is submitted, the bijali games team processes it within 24 hours. Payment is typically sent within 30 minutes, though larger amounts or flagged transactions may require additional verification.

Bijali games offers a variety of bonuses and promotions. Each offer has its own terms, detailed on the relevant offer page. General bonus policies are outlined below.

Wagering Requirements (Turnover Conditions)

• Wagering requirements apply to most deposit bonuses.
• The bonus amount must be wagered a set number of times before withdrawal (typically 5x to 15x).
• The turnover requirements for each offer will be clearly stated on the offers page.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.

Bijali games VIP members enjoy exclusive bonuses with significantly reduced or zero turnover requirements. VIP status is determined automatically based on your account activity.

All betting on bijali games is subject to specific rules that apply equally to every member.

Bet Cancellation Scenarios

• If a match or event is cancelled, the stake for the affected bet is refunded.
• If incorrect odds are displayed due to a technical error, bijali games reserves the right to void the affected bets.
• Pre-match bets generally cannot be changed once the match has started.
• The cash-out feature for live betting is available on selected matches.

Bijali games uses RNG (Random Number Generator) technology that is audited by an independent third party, ensuring every outcome is completely fair and unbiased.

Bijali games believes gaming should be a source of entertainment, not stress or financial hardship. That's why responsible gaming is our highest priority.

• Each member can set daily, weekly, or monthly deposit limits directly from their account.
• Self-exclusion is available — from 7 days up to permanent.
• Your betting history and loss statistics are accessible from your account at any time.
• Allowing anyone under the age of 18 to use bijali games is strictly prohibited.
• If you ever run into an issue, bijali games support team is always on hand to help.

Bijali games may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Evidence of multiple accounts or repeated bonus abuse.
• Suspected fraudulent transactions or money laundering.
• Engaging in inappropriate or offensive conduct toward others.
• Using a third-party account or payment method.
• Registering with false information.

If a member believes their account was closed in error, they may appeal by emailing support@bijaligames.net. bijali games will respond with a decision within 7 business days.

If you have a dispute with bijali games, please contact our customer support first. Most issues are resolved within 24–48 hours.

Dispute Resolution Steps

• Step 1: Contact our support team via live chat or email.
• Step 2: If unresolved, submit a formal complaint form.
• Step Three: Management-level review — up to 7 business days.

Bijali games' decisions are considered final. However, members retain the right to pursue legal remedies under applicable laws in Bangladesh.

Bijali games reserves the right to update these terms and conditions, in whole or in part, at any time. Members will be notified via email or push notification at least 7 days before any changes take effect.

If you do not agree to the updated terms, you may request to close your account and receive any valid remaining balance. Continued use of the platform after changes take effect constitutes acceptance of the new terms.