1. Home
  2. FAQ
Help Center

Bijali games FAQ — Your questions answered, right here

Whether it's payments, account issues, betting rules, or bonuses — you'll find the answers right here on this page. If you still can't find what you're looking for, reach out to our support team directly.

💳
Payment
bKash, Nagad, Rocket
🏟️
Sports
football, cricket
🔐
Account
KYC & Security
🎯
Betting
Single, Multi Bet
7
FAQs Here
24/7
Live Support
<5 minutes
Average Support Response Time
In Bangla
Full Bengali Support
All FAQs
🔍
Your question wasn't found. Please contact support directly below.

No, bijali games isn't limited to cricket. Sports currently available to bet on at bijali games:

⚽ Football 🏏 Cricket 🎾 Tennis 🏀 Basketball 🏓 Table Tennis 🎮 E-Sports

How to place a football bet at bijali games:

1
At bijali games Login and select "Sports" from the top menu.
2
Click the "Football" icon in the left sidebar — you'll see all leagues including the EPL, La Liga, and Champions League.
3
Pick your preferred match, then select a bet type from Match Winner, Over/Under, or Corner markets.
4
Enter the amount on your betslip and confirm your bet.
Live Betting: You can also bet on live matches with real-time odds. On the Sports Betting page See more details.

There are a few reasons your bijali games account may get locked. The most common is entering the wrong password 5 times in a row — after which the system automatically locks your account for 30 minutes.

Types of locks and how to resolve them:

1
Temporary Lock (30 minutes): Due to too many incorrect password attempts. Wait 30 minutes or reset your password.
2
Security Lock: Triggered when a new device or suspicious access is detected. A verification code will be sent to your registered mobile number — enter it to regain access.
3
If KYC is not completed: Withdrawals above a certain amount may temporarily place your account on hold.
4
Rule Violation: Multiple accounts or fraudulent activity may result in permanent account suspension.
Contact bijali games Live Chat for a quick resolution. Support hours: 24/7. Have your account mobile number and full name ready.

KYC (Know Your Customer) verification on bijali games is generally required for larger withdrawals. You'll need to complete KYC if you wish to withdraw ৳50,000 or more.

Required Documents:

› National ID Card (NID): Clear photos of both the front and back.
› Selfie: A recent photo of you holding your NID.
› Options: If you don't have an NID, a passport or driving licence is also accepted.

How to submit your KYC:

1
Log in to bijali games → Account Settings → go to the "Identity Verification" or "KYC" option.
2
Upload a photo of your document (JPEG or PNG, maximum 5MB).
3
Submit — verification is usually completed within 24–48 hours.
Important: The name on your document must exactly match the name on your bijali games account. Blurry images may need to be re-uploaded.

BKash deposits at bijali games are typically instant — in most cases, your balance appears within 1–5 minutes. Occasionally, there may be a short delay.

Payment Processing Time:

📱 bKash1–5 minutes
📱 Nagad1–10 minutes
📱 Rocket5–15 minutes
🏦 Bank Transfer30 minutes–2 hours

What to do if your balance hasn't arrived:

1
Refresh your bijali games account page and check your "Transaction History".
2
Note the transaction ID in your bKash app.
3
Contact bijali games Live Chat with your transaction ID, amount, and time — it will be manually credited within 30 minutes.
If a payment fails: If your money was debited but hasn't appeared in your bijali games account, there's no need to worry — it will either be returned or credited manually. Your funds are never lost.

Yes, accumulator or "multi bets" are fully supported on bijali games. You can combine multiple matches or events into a single bet — if all your selections win, the odds multiply and your potential payout increases significantly.

Example: Place a ৳100 accumulator bet across 3 matches — odds 2.0 × 1.8 × 2.2 = 7.92. Win all three and you take home ৳792.

How to place a multi bet on bijali games:

1
Go to the Sports section and click on your preferred market for the first match — it will be added to your betslip.
2
Add your 2nd, 3rd match, and so on to the betslip in the same way (maximum 20 selections).
3
On the betslip, select the "Accumulator" tab instead of "Single Bet".
4
Review the total bet amount and potential winnings, then confirm.
Please note: If you lose even one match in an accumulator, the entire bet is lost. Make sure to factor in the higher level of risk involved. Responsible Gaming Learn more on the page.

Bijali games supports the most popular payment methods in Bangladesh. Beyond bKash, several other options are available:

📱 bKash
Min deposit: ৳100 | Max: ৳50,000/day | Processing time: Instant
📱 Nagad
Min: ৳100 | Max: ৳30,000/day | Time: 1–10 minutes
📱 Rocket (DBBL)
Min: ৳200 | Max: ৳25,000/day | Processing time: 5–15 minutes
🏦 Net Banking
Min: ৳500 | Max: No limit | Processing time: 30 minutes–2 hours
Withdrawal: Winnings are returned via the same payment method used to deposit. bKash withdrawals typically arrive within 30 minutes. Minimum withdrawal amount is ৳500.

Some account details at bijali games can be updated on your own, while others require assistance from support.

You can change this yourself:

› Profile Photo
› Password
› Contact email (verification code required)
› Notification Preferences

This needs to be done through support:

› Change of registered mobile number (OTP verification required on both old and new numbers)
› Full name change (must match NID; KYC required)
› Change Date of Birth

How to change your mobile number:

1
At bijali games Login → Account Settings → "Edit Profile".
2
Clicking on the mobile number field will show a "Contact Support" message.
3
Contact live chat with both your old and new numbers — after OTP verification on both, the change will be applied.
Duration: Changing your mobile number typically takes 1–2 business days. This delay is in place for your security.
Didn't find your answer?
The bijali games support team is always ready to help.
Live Chat
Available 24/7 — average response time 3 minutes
Email
support@bijaligames.net
WhatsApp
8:00 AM – 12:00 AM
Useful Pages
🛡️
Responsible Gaming
Responsible Gaming Guide
 📜
Terms & Conditions
Read Full Terms & Conditions
 🔒
Privacy Policy
Data Protection Details
 🎁
Promotions
View Active Bonuses
⚡ bijali games at a Glance
Minimum Deposit৳100
Minimum Withdrawal৳500
Withdrawal Time~30 minutes
Minimum Age18+
Registration FeeFree
About bijali games

Why Choose bijali games

Why millions of players across Bangladesh trust bijali games

Fully in Bengali
bijali games is fully available in Bengali — the entire interface and support team. No English required; everything is easy to understand in your own language.
Fastest Payouts
Winnings withdrawn via bKash on bijali games arrive in an average of 30 minutes — one of the fastest payout speeds of any platform in Bangladesh.
Secure Account
bijali games keeps your account and funds secure with 256-bit SSL encryption, two-factor authentication, and real-time fraud detection.
Extensive Sports Coverage
From cricket to e-sports — bijali games offers live and pre-match betting across 30+ sports.
Regular Bonuses
bijali games offers weekly cashback, reload bonuses, and special tournament bonuses. On the Promotions page View.
Mobile-First
bijali games is fully optimized for mobile. Even without the app, you get a desktop-quality experience right in your smartphone browser.
About bijali games

Bijali games FAQ — Why This Page Matters

Millions of Bangladeshi players enjoy bijali games every day. Many of them share the same questions — especially newcomers who find certain things a bit confusing at first. This FAQ page is here to provide clear, straightforward answers to those questions.

Bijali games believes that when players are well-informed about the platform, their overall experience becomes far more enjoyable. Knowing how payments work, what to do if there's an issue with your account, and understanding the betting rules — all of this cuts down on unnecessary stress.

The bijali games FAQ page is updated regularly. Whenever a new feature launches or a policy changes, it will be reflected here — so check back from time to time. And if you can't find the answer you're looking for, the bijali games live chat support team is always ready to help.

Don't have an account yet?

Join bijali games — get started in just 2 minutes

Registration is free, and you'll receive a welcome bonus on your first deposit. Join millions of members already playing at bijali games.

Register for Free Log In
500,000+ Members
Instant Payouts via bKash
24/7 Support in Bangla
বাংলা